Impact N.O.W. Foundation
Effective Date: [21 September 2025]
Last Updated: [21 September 2025]
1. Introduction
Impact N.O.W. Foundation ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make donations, volunteer with us, or otherwise interact with our organization.
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information You Provide
We may collect the following personal information when you:
- Make a donation: Name, address, email, phone number, payment information
- Volunteer with us: Name, contact information, emergency contacts, skills, availability, background check information
- Subscribe to our newsletter: Email address, name, communication preferences
- Contact us: Name, email, phone number, message content
- Apply for programs: Personal information relevant to program eligibility and participation
2.2 Information Automatically Collected
When you visit our website, we may automatically collect:
- IP address and location information
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information from:
- Payment processors (for donation processing)
- Social media platforms (if you interact with our social media)
- Background check providers (for volunteers)
- Partner organizations and referral sources
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Core Operations
- Processing donations and issuing tax receipts
- Coordinating volunteer activities and schedules
- Delivering our programs and services
- Communicating about our programs and impact
- Maintaining donor and volunteer records
3.2 Communication
- Sending newsletters and program updates
- Responding to inquiries and requests
- Providing information about volunteer opportunities
- Sharing impact stories and organizational news
3.3 Legal and Administrative
- Complying with legal obligations
- Maintaining accurate financial records
- Conducting background checks for volunteers
- Protecting against fraud and security threats
3.4 Website Improvement
- Analyzing website usage and performance
- Improving user experience
- Personalizing content and communications
4. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share your information in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers who help us operate our organization:
- Payment processors: To process donations securely
- Email service providers: To send newsletters and communications
- Website hosting and analytics: To maintain and improve our website
- Background check providers: To screen volunteers
- Accounting and legal services: For financial and legal compliance
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of others
- Investigate fraud or security issues
4.3 Organizational Changes
If Impact N.O.W. Foundation merges with another organization or transfers assets, your information may be transferred as part of that transaction.
4.4 With Your Consent
We may share your information for other purposes with your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption: We use SSL encryption for data transmission
- Secure storage: Personal information is stored on secure servers
- Access controls: Only authorized personnel have access to personal information
- Regular updates: We regularly update our security measures
- Staff training: Our team is trained on privacy and security best practices
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
You have the following rights regarding your personal information:
6.1 Access and Correction
- Request access to your personal information
- Request correction of inaccurate information
- Update your contact preferences
6.2 Communication Preferences
- Unsubscribe from email communications at any time
- Opt out of specific types of communications
- Update your communication preferences
6.3 Data Deletion
- Request deletion of your personal information (subject to legal retention requirements)
- Note: We may need to retain certain information for legal, tax, or operational purposes
6.4 How to Exercise Your Rights
To exercise these rights, please contact us at:
7. Cookies and Tracking Technologies
7.1 What We Use
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage
- Improve website functionality
- Provide personalized content
7.2 Types of Cookies
- Essential cookies: Required for website functionality
- Analytics cookies: Help us understand how visitors use our site
- Preference cookies: Remember your choices and settings
7.3 Managing Cookies
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites (such as social media platforms or partner organizations). This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
For our youth programs, we obtain appropriate parental consent before collecting any personal information from minors.
10. International Users
Impact N.O.W. Foundation is based in Canada. If you are accessing our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada, where our servers are located and our central database is operated.
11. Retention of Information
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations (including tax and financial record requirements)
- Resolve disputes and enforce agreements
- Maintain donor relationships and communication preferences
Typical retention periods:
- Donation records: 7 years (for tax purposes)
- Volunteer information: 3 years after last activity
- Email subscribers: Until you unsubscribe
- Website analytics: 2 years
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Notify you of significant changes via email or website notice
- Obtain your consent for material changes if required by law
We encourage you to review this Privacy Policy periodically.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Impact N.O.W. Foundation
Privacy Officer
Email: [vishwa@impactnowfoundation.com]
Website: www.impactnowfoundation.com
14. Complaint Process
If you believe we have not complied with this Privacy Policy or applicable privacy laws, you may:
- Contact us directly using the information above
- File a complaint with the Privacy Commissioner of Canada
- Seek legal advice regarding your privacy rights
We are committed to resolving privacy concerns promptly and fairly.
This Privacy Policy demonstrates Impact N.O.W. Foundation's commitment to protecting your privacy while enabling us to carry out our mission of transforming lives and communities.
Thank you for trusting us with your personal information and supporting our work!